Only certain items can be returned. In order to confirm that we can accept a return on your order and to get your mailing instructions, call us Toll-Free at 888-LG-SHOPZ (547-4679) or Email us at service@lg-outdoors.com.
You can call us any time to learn more and get all your questions answered. We’ll be happy to help you Monday - Friday 8AM - 6PM CST at 888-LG-SHOPZ (547-4679). You can also email questions to us at service@lg-outdoors.com.
You can attempt to cancel your order at any time until it ships. Note that we ship our items very quickly, often before we are able to send an email confirming shipment. We will make every effort to stop your order before it ships, but we cannot guarantee cancellation. It may have already shipped by the time you cancel, whether you have received a notification email yet or not. In order to cancel, you may call us Toll-Free at 888-LG-SHOPZ (547-4679) or Email us at service@lg-outdoors.com. Customer service will do their best to cancel your order and notify you whether they were successful. You should not consider the order canceled until you receive confirmation from them.
You may or may not be required to pay sales tax based on where you live. When you get to the checkout screen, it will tell you whether tax is owed for your order.
We use Authorize.net, one of the most respected names in credit card processing for our orders. Our website complies with all laws and regulations, such as PCI Compliance. Our data is encrypted and secured against any violation of privacy.
You can attempt to cancel your order at any time until it ships. Note that we ship our items very quickly, often before we are able to send an email confirming shipment. We will make every effort to stop your order before it ships, but we cannot guarantee cancellation. It may have already shipped by the time you cancel, whether you have received a notification email yet or not. In order to cancel, you may call us Toll-Free at 888-LG-SHOPZ (547-4679) or Email us at service@lg-outdoors.com. Customer service will do their best to cancel your order and notify you whether they were successful. You should not consider the order canceled until you receive confirmation from them.
You can call us any time to learn more and get all your questions answered. We’ll be happy to help you Monday - Friday 8AM - 6PM CST at 888-LG-SHOPZ (547-4679). You can also email questions to us at service@lg-outdoors.com.
If any part of our product listings are incorrect, we apologize. Please call us at 888-LG-SHOPZ (547-4679) or email us at service@lg-outdoors.com and we will clear everything up.
Most of our manufacturers offer warranties on their products. If our description of the product does not mention a warranty, you may still contact the manufacturer to ask whether they include a warranty.
If the item you would like to purchase is not in stock, the item will have a “Notify Me” button where you can sign up to get an email whenever it becomes available.
What does “X at this price” mean next to “Add to Cart”?
Sometimes we get special deals on products, but they don’t last forever. Once we sell out of our discounted products, you can still buy more, but at our regular low prices.
If you click “Track my order” in the confirmation email you should have received just after you completed your order, you should see its current status. If you have registered for a LG Outdoors account, you can log in and see the status of all your orders. If you still need help, feel free to call us Toll-Free at 888-LG-SHOPZ (547-4679) or Email us at service@lg-outdoors.com.
Only certain items can be returned. In order to confirm that we can accept a return on your order and to get your mailing instructions, call us Toll-Free at 888-LG-SHOPZ (547-4679) or Email us at service@lg-outdoors.com.
Why is the shipping price different at checkout from my shopping cart?
Your shopping cart will show you an approximate shipping price. Once you complete your order, a more accurate price is given based on your location and our shipping deals available.
Why do some things cost more to ship than others, even if they’re not heavier?
Some of our products have special deals on shipping, so you may see a much lower shipping price than you might expect for some items. If we can combine shipping on multiple items, so that they come in the same box, we will pass those savings along to you whenever possible.
All customers must be over 18 to shop here. If you are under 18, please ask a parent or guardian to complete your order for you. Please review our Terms of Sale.
Do I need a permit to order ammunition or air-guns?
If you live in Connecticut, Illinois, New Jersey, or New York, then certain licenses or ID cards may be required to purchase certain types of items like ammunition or air-guns online. Contact customer service at 888-LG-SHOPZ (547-4679) or service@lg-outdoors.com to get instructions on how to continue, or just complete your order, and we will contact you if we need anything special from you.